Customer Service (UCS)
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Weak customer service hurts UCS’s reputation and causes customers to flee to competitors, who are more respondent… … "Customer Service (UCS)" has a significant impact, so an analyst should put more weight into it. "Customer Service (UCS)" will have a long-term negative impact on this entity, which subtracts from the entity's value. This statements will have a short-term negative impact on this entity, which subtracts from its value. This qualitative factor will lead to an increase in costs. This statement will lead to a decrease in profits. "Customer Service (UCS)" is a difficult qualitative factor to overcome, so the investment will have to spend a lot of time trying to overcome this issue.
SWOT Analysis Survey

SWOT Weakness: Customer Service (UCS)
Weak customer service hurts UCS’s reputation and causes customers to flee to competitors, who are more respondent…
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