WikiWealth

Weak customer service hurts Gator Tech’s reputation and causes customers to flee to competitors, who are more respondent… … "Customer Service (Gator Tech)" will have a long-term negative impact on this entity, which subtracts from the entity's value. This statements will have a short-term negative impact on this entity, which subtracts from its value. "Customer Service (Gator Tech)" is an easy qualitative factor to overcome, so the investment will not have to spend much time trying to overcome this issue.