Customer Service (Delta Airlines )

Weak customer service hurts **Delta Airlines **’s reputation and causes customers to flee to competitors, who are more respondent… … "Customer Service (Delta Airlines )" has a significant impact, so an analyst should put more weight into it. "Customer Service (Delta Airlines )" will have a long-term negative impact on this entity, which subtracts from the entity's value. This statements will have a short-term negative impact on this entity, which subtracts from its value. This qualitative factor will lead to an increase in costs. "Customer Service (Delta Airlines )" is an easy qualitative factor to overcome, so the investment will not have to spend much time trying to overcome this issue.