Customer service
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In service centric businesses like Southwest Airlines, having a good customer service reputation can give a company an important advantage over rivals. This reputation comes from helping a customer to fix problems and improve services. … This qualitative factor will lead to a decrease in costs. …
SWOT Analysis Survey
SWOT Strength: Customer service
In service centric businesses like Southwest Airlines, having a good customer service reputation can give a company an important advantage over rivals. This reputation comes from helping a customer to fix problems and improve services. … This qualitative factor will lead to a decrease in costs.
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