Substantial product differentiation (Xerox)

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When products and services are very different, customers are less likely to find comparable product or services that meet their needs. This is a positive for Xerox. … "Substantial product differentiation (Xerox)" has a significant impact, so an analyst should put more weight into it. This qualitative factor will lead to a decrease in costs. "Substantial product differentiation (Xerox)" is a difficult qualitative factor to defend, so competing institutions will have an easy time overcoming it. "Substantial product differentiation (Xerox)" is a difficult qualitative factor to overcome, so the investment will have to spend a lot of time trying to overcome this issue.

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