Substitute is lower quality (Groupon)
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A lower quality product means a customer is less likely to switch from Groupon to another product or service. … "Substitute is lower quality (Groupon)" is a difficult qualitative factor to defend, so competing institutions will have an easy time overcoming it. "Substitute is lower quality (Groupon)" is a difficult qualitative factor to overcome, so the investment will have to spend a lot of time trying to overcome this issue. |
Five Forces Analysis Survey |

Threat of Substitutes: Substitute is lower quality (Groupon)
A lower quality product means a customer is less likely to switch from Groupon to another product or service.
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