Customer Service (National bookstore)
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Weak customer service hurts National bookstore’s reputation and causes customers to flee to competitors, who are more respondent… … "Customer Service (National bookstore)" has a significant impact, so an analyst should put more weight into it. This statements will have a short-term negative impact on this entity, which subtracts from its value.
SWOT Analysis Survey
SWOT Weakness: Customer Service (National bookstore)
Weak customer service hurts National bookstore’s reputation and causes customers to flee to competitors, who are more respondent…
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