Customer Service (Julies Bakeshop)

Weak customer service hurts Julies Bakeshop’s reputation and causes customers to flee to competitors, who are more respondent… … "Customer Service (Julies Bakeshop)" will have a long-term negative impact on this entity, which subtracts from the entity's value. This statements will have a short-term negative impact on this entity, which subtracts from its value. This qualitative factor will lead to an increase in costs. "Customer Service (Julies Bakeshop)" is an easy qualitative factor to overcome, so the investment will not have to spend much time trying to overcome this issue.