Broad Customer Base

SWOT Strength: Broad Customer Base
Tyco International has a broad customer base with more than three million commercial, government and residential customers. The company offers its products to banking and finance, commercial and industrial, government, healthcare, home security, marine, oil and gas, and retail and transportation markets. The company’s three segments serve both commercial and governmental institutions. Its commercial customers include retail businesses, financial institutions, commercial/industrial facilities and health care facilities. Its government customers include federal, state and local governments, defense installations, schools and mass transportation providers. Tyco International’s wide customer base enables it to leverage resources and offer innovative solutions to hospitality, education, government organizations and institutional facilities. The company serves nearly 90% of the top 50 oil and gas companies, more than 100 major stadiums and over 200 hospitals worldwide. It focuses on diverse customer groups, and works closely with them, as part of its strategy to minimize the risks from changes in economic and customer preferences.