Customer Loyalty (Charles and Keith)
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When given a choice, customers are loyal to Charles and Keith. Instead of targeting all customers, Charles and Keith only needs to target new customers in order to grow their business… … This qualitative factor will lead to a decrease in costs. This statement will lead to an increase in profits for this entity.
SWOT Analysis Survey
SWOT Strength: Customer Loyalty (Charles and Keith)
When given a choice, customers are loyal to Charles and Keith. Instead of targeting all customers, Charles and Keith only needs to target new customers in order to grow their business…
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