Credicorp (BAP) SWOT Analysis

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Strengths


cost reducing
create seperate billing team : clear definition of tasks
create task flexibility
knowledge sharing (on tasks & applications)
concentrate ECA knowledge in mini team
increase CC knowledge

Weaknesses


lack of coaching capacity
No info on competitors orga
specialist are not grouped geographically
back up system for eca team
negative image of res tasks done by bus agents
not enough agents to do shifts for CMA

Opportunities


adapt current organisation into equal teams
refresh of existing working methods
Continue with the best skilled /best attitude persons
less persons needed for late shift

Threats


One shot split could be hard. First SOHO than SMA. Full SMA or all except "exec" segmentation
too many exceptions to know
perception of no tailer made service for business customers

Credicorp (BAP) SWOT Analysis Profile

Credicorp Ltd. engages in commercial banking, insurance, and investment banking through its subsidiaries of Banco de Credito del Peru (BCP), Atlantic Security Holding Corporation (ASHC), El Pacifico-Peruano Suiza Compania de Seguros y Reaseguros (PPS) and Grupo Credito S.A (Grupo Credito). (read full profile)

Additional Information

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