Substitute product is inferior (Herman Miller Inc.)
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An inferior product means a customer is less likely to switch from Herman Miller Inc. to another product or service. … This statements will have a short-term positive impact on this entity, which adds to its value. |
Five Forces Analysis Survey |

Threat of Substitutes: Substitute product is inferior (Herman Miller Inc.)
An inferior product means a customer is less likely to switch from Herman Miller Inc. to another product or service.
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