Product is important to customer (Exxon)

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When customers cherish particular products they end up paying more for that one product. This positively affects Exxon. … This statement will lead to an increase in profits for this entity. "Product is important to customer (Exxon)" is an easy qualitative factor to overcome, so the investment will not have to spend much time trying to overcome this issue.

Five Forces Analysis Survey This statement has a significant impact? Has a positive impact over the long term? Has a negative impact over the long term? Has a positive impact over the short term? Has a negative impact over the short term? This statement leads to reduced costs? This statement leads to increased costs? This statement leads to increased profits? This statement leads to decreased profits? Easy to defend this advantage? Easily to overcome this disadvantage? Difficult to defend advantage? Difficult to overcome this disadvantage? Affected Investments

Threat of Substitutes: Product is important to customer (Exxon)
When customers cherish particular products they end up paying more for that one product. This positively affects Exxon.

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